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Partner Highlight: SU Group

January 27, 2026

We’re excited to highlight one of our valued Bio Business Solutions® partners, SU Group. The SU Program consolidates and reduces the cost of service agreements on lab equipment 15–30%. Through the BIO Business Solutions® program, American Laboratory Trading (ALT) and SU Group work together to help laboratories stretch their budgets further while maintaining reliable, high-performing equipment.


Who Is SU Group?

SU Group began in 1982 as Specialty Underwriters, and today includes Specialty Underwriters LLC, Mediserve, Inc., SU Canada, Ltd., and SU Insurance Company (SUIC). With more than four decades of experience, SU Group has provided equipment maintenance management to educational institutions, healthcare facilities, government organizations, financial institutions, corporations, and high-technology industries.

Their mission is clear: they strive to “provide a managed cost savings alternative to high priced lab service agreements while maintaining exceptional quality service.”

Key details include:

  • A deep history of lab equipment management backed by 40+ years of data
  • Proven solutions for reducing the spend on service agreements
  • Expert strategies for streamlining and consolidating equipment service
  • Options tailored for new, refurbished, or mixed-vendor equipment environments

SU Group is known for transforming the way organizations manage and protect their equipment investments by offering flexible, cost-controlled service models.


Why SU Group Matters to ALT’s Community

ALT provides high-quality refurbished laboratory instrumentation and surplus-asset services, helping labs reduce capital costs without compromising performance. SU Group complements this by offering maintenance-management programs that protect those investments, regardless of the equipment’s age or manufacturer.

Together, ALT and SU Group create a powerful operational advantage for life-science organizations looking to optimize both acquisition and long-term maintenance.

Here’s how SU Group and ALT support growing labs:

1. Cost-Controlled Maintenance for Refurbished Equipment

When acquiring refurbished or pre-owned equipment, labs may face uncertainty about long-term service needs. SU Group helps address this by providing:

  • Guaranteed maintenance budgets that often cost significantly less than current service expenditures
  • Assistance in transitioning away from costly OEM or ISO service contracts
  • Administration of self-insured programs or support in building in-house service capabilities

This ensures budget savings from refurbished equipment aren’t offset by unpredictable maintenance expenses.

2. Equipment Performance & Uptime

Equipment reliability is essential for research continuity. SU Group’s maintenance-management programs support:

  • Optimized equipment performance, balanced with cost savings
  • Streamlined service, one phone number/email for dispatch of all vendors
  • Access to qualified service resources coordinated on the client’s behalf

By pairing ALT’s high-quality refurbished equipment with SU Group’s service strategy, organizations gain both affordability and reliability.

3. Simplified Service Administration

Managing multiple service contracts or vendors can create unnecessary administrative burden. SU Group helps organizations simplify operations through:

  • Consolidated service management across diverse lab equipment types
  • One contract, one company, one phone number for all equipment SU covers
  • Full oversight of equipment maintenance and service activity

This allows scientific teams to focus on research, not contract management.


Real-World Impact

Through the Bio Business Solutions® program, member organizations can take advantage of both:

  • ALT’s cost-saving equipment options for labs and ongoing asset management
  • SU Group’s comprehensive maintenance-management programs are designed to stabilize budgets, save money and time

This combined support is especially valuable for startup labs, scaling biotechs, academic groups, and any organization building cost-effective, dependable laboratory infrastructure.


How to Take Advantage of Savings Through the BIO Business Solutions® Program

If your organization is a member of BIO or a state life-science association participating in the BIO Business Solutions® program, you are eligible for exclusive savings and benefits from both ALT and SU Group.

How to get started:

  1. Contact ALT to explore equipment needs or surplus-asset strategies
  2. Reach out to SU Group to discuss maintenance-management programs, contract consolidation, or budget-guarantee options
  3. Combine both offerings to maximize cost savings and operational efficiency
In today’s life-sciences environment, laboratories must balance cost control with equipment reliability. By partnering with SU Group, ALT supports organizations not just in acquiring affordable equipment, but in maintaining it with confidence and predictability.We are proud to feature SU Group in this Partner Highlight and look forward to helping more life-science organizations build efficient, resilient, and cost-effective laboratory operations.If you’re interested in learning more about how ALT and SU Group can support your lab, we’d be happy to facilitate an introduction.

Check Out Our New Arrivals

American Laboratory Trading is always looking for, finding and purchasing high quality used laboratory equipment for our experienced technicians to refurbish and calibrate to like-new condition. Click below to see the newest items we have acquired.

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